We sure can! If you have a problem with your cards, please contact us by providing the following:
- Product Name
- Product Language
- What the fault is (please include a photo of the issue and all the cards affected)
- How many cards/packs are affected
- Was the product covered in the official KONAMI wrapping?
- Picture of the serial code on the booster pack - it should start with "T" with a string of numbers.
- Picture of the packaging from the Pack
- Proof of purchase
- The country you live in
- The country you bought the product from