We are sorry that you are experiencing trouble while downloading one of our apps for your mobile device. We recommend that you contact the retailer (Google Play Store or the App Store) that provided the purchase of the app as soon as you run into trouble with the initial download or purchase. It is important that you do this as quickly as possible as most retailers have a time period in which they would offer refunds. You will be able to find additional information on the store's guidelines (normally under Terms and Conditions).
Please be aware that we are not in the position to provide refunds directly if you experience technical trouble with KONAMI apps. If you have any further queries, please contact our Customer Support for America who are happy to help you further.
Games
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Yu-Gi-Oh!
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eFootball PES
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eFootball PES 2020
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PES 2019
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Other PES Games
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Anniversary Collection
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ZONE OF THE ENDERS The 2nd RUNNER : M∀RS
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Super Bomberman R
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Metal Gear Survive
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Metal Gear Solid V: The Phantom Pain
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Metal Gear Solid V: Ground Zeroes
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Metal Gear Solid: The Legacy Collection
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Metal Gear Rising: Revengeance
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Castlevania: Lords of Shadow 2
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Castlevania: Lords of Shadow Collection
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Mobile & Social Gaming
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Other Games
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General Questions