Due to the nature of online gaming, sometimes things happen that may require fixing as to provide the best gaming experience in the long run.
Sometimes, if the service has been down for a particularly long time or for other reasons, we may decide to provide some form of compensation as a gesture of goodwill to our players. We want you to know that we understand how important eFootball PES is to you!
Compensation is decided on a server wide basis and any decisions will be announced on the server status pages which can be found here: http://www.konami.jp/we/online/
We cannot provide any further compensation based on individual cases.